Shipping destinations:We ship within the US only for now.Shipping times:Local orders take 3-10 business days to be delivered to you and we normally ship within 3 business days.Shipping time might vary depending on location, shipment method, and other factors.Shipping cost:. Full price will be displayed at checkout.

You can select your preferred payment method at checkout.We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3 business days.Our support team is always happy to guide you at any step!

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Q: Exchanges and Refunds

Your 100% satisfaction is important for us. We offer a 14-day Exchange Only Policy:NO REFUNDS/RETURNS - ONLY EXCHANGES UPON APPROVALIf a product was damaged or was faulty upon a delivery - we offer an exchange for the same item.Timing: we have a 14-day Exchange Policy, since the day item was received.To be eligible for a exchange, goods must be unopened, unused, undamaged and accompanied by proof of purchase.For exchanges, please email info@wearellecharie.com with the subject 'Exchange' and include your order number, name and the reason for the exchange.We will provide customers with instructions where to send exchanged goods. Customers are strongly recommended to get proof of postage when exchanging goods to avoid "lost packages" situations.Please note that customers are responsible for shipping costs of exchanging items.When the exchanged item is received and inspected, the customer will receive a confirmation email, notifying them about the status of the newly shipped item.Hair / LashesIf the wrong hair/lashes were received please email info@wearellechaire.com and we will correct the order VIA EXCHANGE ONLY.For sanitary and hygiene purposes we do not accept open/worn products for exchanges.

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Shipping

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Exchanges and Refunds

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